This organization has the largest corporate banking portfolio among the 60+ banks in Bangladesh. In recent times, the post COVID-19 market dynamics as well as other macro-economic factors placed banks focused primarily on the corporate sectors under pressure. This bank wanted to diversify into a more balanced portfolio without giving up its market leadership position in corporate banking. pi STRATEGY was invited to craft the bank’s 5-years strategy in line with this aspiration.
pi STRATEGY collaborated closely with the bank’s C-suite to develop the multi-year strategy. Digital transformation and seamless customer journeys were areas that received particular attention. For instance, the Firm demonstrated how investments in an advanced digital backbone could lead to generating higher customer lifecycle value.
pi STRATEGY’s global network of experts were actively engaged on this assignment. For example, a digital banking domain expert (a PhD) from India conduced a technology architecture assessment and recommended a variety of ideas that could further strengthen the bank’s already-impressive tech infrastructure.
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